Website alerts
Alert icon

Holiday contact hours: You won't be able to call us from 5pm Friday 20th December until 9:30am Wednesday 8 January. You can still email customerservice@tec.govt.nz during this time and we'll reply as soon as we can. Ngā mihi o te wā!

PLEASE NOTE: Job profile content may reflect pre-COVID-19 conditions.

Laundry Worker/​Dry-cleaner

Kaimahi Horoi Kākahu/​Kaiwhakamohani Kākahu

Alternative titles for this job

Laundry workers/dry-cleaners clean, wash and care for clothing, curtains and bedding.

Pay

Laundry workers/dry-cleaners usually earn

$23-$30 per hour

Source: La Nuova Apparelmaster, 2020.

Job opportunities

Chances of getting a job are good for laundry workers and average for dry-cleaners.

Pay

Pay for laundry workers/dry-cleaners varies depending on skills and experience.

  • Laundry workers/dry-cleaners in training usually earn minimum wage. 
  • Experienced laundry workers/dry-cleaners can earn up to $30 an hour.

Source: La Nuova Apparelmaster, 2020.

(This information is a guide only. Find out more about the sources of our pay information)

What you will do

Laundry workers/dry-cleaners may do some or all of the following:

  • take laundry from customers, calculate costs of work and record work to be done
  • label and sort items to be cleaned
  • inspect items for stains, and spot-clean as required
  • load and unload dry-cleaning or washing machines and driers
  • steam-press items
  • iron, fold and pack cleaned laundry
  • deliver items to businesses or private homes
  • repair and alter clothing, if they offer these services.

Skills and knowledge

Laundry workers/dry-cleaners need to have:

  • knowledge of different fabric types and how to care for them
  • knowledge of chemicals and stain removers
  • skill in operating washing, dry-cleaning and drying machines.

They may also need expertise in mending and alterations if the business they work for offers these services.

Working conditions

Laundry workers/dry-cleaners:

  • work regular business hours, but may also work evenings and weekends, or do shift work
  • work in commercial laundries, shops, factories, and laundries in hotels, hospitals or other organisations
  • work in conditions that can be hot and may involve hazardous chemicals.

Entry requirements

There are no specific requirements to become a laundry worker/dry-cleaner, as you gain skills on the job.

However, a New Zealand Certificate in Laundry Processing (Level 2) or a New Zealand Certificate in Drycleaning (Level 3) may be useful.  

Secondary education

No specific secondary education is required for this job, but English, maths and textiles to at least NCEA Level 1 are useful.

Personal requirements

Laundry workers/dry-cleaners need to be:

  • quick, practical and methodical
  • able to pay attention to detail
  • careful and responsible
  • good at basic maths.

Useful experience

Useful experience for laundry workers/dry-cleaners includes:

  • work with fabric or textiles
  • clothing retail work
  • housekeeping.

Physical requirements

Laundry workers/dry-cleaners need to be reasonably fit as they have to lift heavy bags of laundry. They must also not be sensitive to chemicals used in the laundering or dry-cleaning processes.

Check out related courses

What are the chances of getting a job?

Demand limited for dry-cleaners and stronger for laundry workers

An ageing workforce is creating demand for dry-cleaners as they retire, but opportunities are still limited due to: 

  • it being a smaller occupation, with only about 350 dry-cleaners nationwide
  • low turnover
  • concerns about the environment and trends for less formal clothing leading to less demand for dry-cleaning services
  • more people working from home, which has reduced demand for dry-cleaning suits and shirts.

Opportunities are better for laundry workers, as turnover is higher and the occupation is larger.

According to the Census, 2,877 laundry workers/dry-cleaners worked in New Zealand in 2018.

Demand for laundry workers highest during summer

Opportunities for laundry workers are usually best in summer when laundries either take on more temporary workers, or are open for longer hours. In 2021, employers reported higher demand in the regions due to there being more domestic tourists than in the cities.  

Types of employers varied

Laundry workers/dry-cleaners may work for:

  • small, privately owned laundry/dry-cleaning businesses
  • larger laundry/dry-cleaning franchises
  • hotels, hospitals and rest homes that have in-house laundries.

Sources

  • Competenz, 'Laundry', accessed December 2020, (www.competenz.org.nz).
  • Craig, B, managing director, La Nuova Apparelmaster, careers.govt.nz interview, December 2020. 
  • Stats NZ, '2018 Census Data', 2019.

(This information is a guide only. Find out more about the sources of our job opportunities information)

Progression and specialisations

Laundry workers/dry-cleaners may progress to set up or buy their own businesses, or move into supervisory or managerial positions.

Laundry workers/dry-cleaners usually specialise as one of the following:

Dry-cleaner
Dry-cleaners use chemicals to clean clothing.
Laundry Worker
Laundry workers wash, dry, fold and organise laundry.
Laundry worker standing at a steam press, pressing a garment

Laundry workers/dry-cleaners steam-press garments for customers (Photo: La Nuova Drycleaning)

Last updated 13 December 2024